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NetSolutionsPro Blog

NetSolutionsPro has been serving the Wabash area since 1995, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Have Difficult New Technology Conversations With Your Staff

How to Have Difficult New Technology Conversations With Your Staff

Implementing cool new technology solutions is fun and all… until you realize that there’s a lot of work involved in it. Your employees, for example, might even resist the change that it brings. How is your business going to address these challenges in a way that is productive for not just your employees, but for your entire organization? That’s what we want to discuss today.

Tell Your Employees What Problems Your New Solution Solves

First, you’ll want to make sure that the solution you’re implementing is actually something your business needs.

Preferably, you have already asked this question before implementation, but sometimes it’s easy to get caught up in the hype of a new solution without thinking too far ahead. One example is implementing an exciting new tool when you already have a solution on-hand that can do the job just as well, if not better. Before you implement any new IT solution, ask your team what they need from you to do their jobs more effectively.

If you take this proactive method to implementation, you’ll find your team is by default more receptive to your new solution efforts.

Focus On How It Makes Everyone’s Lives Easier

In a similar vein, employees will feel more receptive to new technology if it solves a problem that impacts them personally, or one that impacts a team they’re a part of.

When thinking about implementing a new tool, consider explaining just how each individual employee can benefit from the new solution. You might show how the tool makes a certain workflow easier or more efficient. You can also call out specific feedback that you received before the implementation phase to double down on the fact that you’re paying attention to your team.

Remember, your team is on the frontlines using this technology, so it’s good to listen to their perspectives—even if you have the final say.

Show Off the Long-Term Advantages

As long as your team knows that you’re trying to better your business with the new solution, they should support your decision—but it’s not always so clear.

That’s why you have to make it clear that this is a decision that benefits your organization for the long term. Show off the future that it can bring about. For example, maybe it’s a way to protect your business from security threats, or perhaps it’s a new communication tool that revolutionizes your company’s customer service approach.

In any case, just make sure the examples paint a picture of a better future that is bigger than any individual, and your team will be more likely to buy in.

We’ll Help You Get Your Team On Board

If you’d rather have trusted technicians explain the new solution and the benefits it brings, we can take on this task for you. To learn more about how we can support your business as it implements new tools and services, be sure to contact NetSolutionsPro at (574) 453-3323.

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About NetSolutionsPro

NetSolutionsPro has been serving the Indiana and Michigan area since 1995, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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