Terms Of Service

Terms of Service

1. FEES.
NetSolutions Pro will charge you the fees stated in your Order. Unless you have made other arrangements, NetSolutions Pro will charge your credit card for the fees stated in your order as follows: for recurring fees, in advance, on or around the first day of each billing cycle. Unless otherwise agreed in the Order, your billing cycle will be monthly. NetSolutions Pro may suspend all services (including services provided pursuant to any unrelated Order or other agreement we may have with you) for non-payment.

2. CONFIDENTIAL INFORMATION.
Each of us agrees not to use the other's Confidential Information except in connection with the performance or use of the Services, as applicable, the exercise of our respective legal rights under the Agreement, or as may be required by law. Each of us agrees not to disclose the other's Confidential Information to any third person except as follows:

  1. to our respective service providers, agents, and representatives, provided that such service providers, agents, or representatives agree to confidentiality measures that are at least as stringent as those stated in these General Terms and Conditions.
  2. to law enforcement or government agency if required by a subpoena or other compulsory legal process, or if either of us believes, in good faith, that the other's conduct may violate applicable criminal law as required by law; or
  3. in response to a subpoena or other compulsory legal process, provided that each of us agrees to give the other written notice of at least seven days prior to disclosing Confidential Information under this subsection (or prompt notice in advance of disclosure, if seven days advance notice is not reasonably feasible), unless the law forbids such notice.

 

3. DISCLAIMER.
We do not promise that the Services will be uninterrupted, error-free, or completely secure. You acknowledge that there are risks inherent in Internet connectivity that could result in the loss of your privacy, confidential information, and property.

 

4. UNAUTHORIZED ACCESS TO YOUR DATA OR USE OF THE SERVICES.
NetSolutions Pro is not responsible to you for unauthorized access to your data or the unauthorized use of the Services unless the unauthorized access or use results from NetSolutions Pro's failure to meet its security obligations stated in the Agreement. You are responsible for the use of the Services by any employee of yours, any person to whom you have given access to the Services, and any person who gains access to your data or the Services as a result of your failure to use reasonable security precautions, even if such use was not authorized by you. 

 

5. CHANGES TO / CANCELLATION OF SERVICE.

Managed Services agreements are contractual and the subject to the terms defined in the agreement. 

These terms of service may change at any time, please check back here for updates.

6. SMS Messaging Terms

Opt-In & Consent

By opting into our SMS messaging service, you consent to receive text messages related to NetSolutions Pro, including alerts, promotions, or updates.

Opt-Out Instructions

You can opt out of SMS communications at any time by texting "STOP" to the shortcode provided. Once you send "STOP," we will confirm your unsubscribe request via SMS. After this confirmation, you will no longer receive SMS messages from us unless you re-enroll.

Rejoining Instructions

If you wish to resume receiving SMS messages, you may opt back in by signing up again through our website or as you originally did.

Help Instructions

If you experience issues with the messaging service, reply with "HELP" for assistance, or contact us at smshelp@netsolutionspro.com or (574) 453-3323.

Message & Data Rates Disclaimer

Message and data rates may apply for SMS messages sent to and from us. Message frequency varies. For details on your text or data plan, contact your wireless provider.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

About NetSolutionsPro

NetSolutionsPro has been serving the Indiana and Michigan area since 1995, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

get a free quote

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

Mon to Fri 8:00am to 5:00pm

help@netsolutionspro.com

(574) 453-3323