Navigating the aftermath of a data breach can be a confusing and stressful experience. Whether it's a major company or a small business, a data breach means your personal information might be compromised. So, what should you do? Here’s a guide on how to react and what your options are.
Don't Panic, but Act Quickly
The first and most important rule is to remain calm. While the situation is serious, panicking can lead to rash decisions. Instead, focus on taking immediate action to protect yourself. The faster you act, the more you can limit the potential damage.
Change Your Passwords
This is the most critical first step. If the data breach involved a specific service or company, immediately change your password for that account. Even if you use a password manager, you should also consider changing passwords on other sites where you may have used the same or a similar password. Many people reuse passwords, and cybercriminals know this.
Monitor Your Financial Accounts
Keep a close eye on your bank accounts, credit cards, and other financial statements. Look for any suspicious or unauthorized transactions. If you see something you don't recognize, report it to your bank or credit card company immediately. They can often reverse fraudulent charges and issue you a new card.
Consider a Credit Freeze
A credit freeze is a powerful tool to prevent identity theft. It restricts access to your credit report, making it difficult for a fraudster to open new accounts in your name. You can place a freeze with each of the three major credit bureaus: Equifax, Experian, and TransUnion. This is a free service, and you can lift the freeze temporarily if you need to apply for credit yourself.
Be Wary of Phishing Scams
In the wake of a data breach, cybercriminals often try to capitalize on the news. You might receive emails or text messages that look like they're from the affected company, asking you to click on a link or provide personal information. These are often phishing attempts. Never click on suspicious links or provide sensitive data in response to an unsolicited message.
File a Report
If you believe you are a victim of identity theft, you can file a report with the Federal Trade Commission (FTC). The FTC provides a step-by-step guide and an official identity theft report that can be used to prove your case to creditors and other organizations.
Stay Informed
Follow the official communications from the company that experienced the breach. They will often provide information on what happened, what data was compromised, and what steps they are taking to address the situation. They may also offer complimentary credit monitoring services, which you should consider taking advantage of.
If you would like to have a conversation about how to do your best to protect your business from all the online threats out there, give our team of experts a call today at (574) 453-3323.
